Please fill in the forms below to get in touch with us.
Based in Asia, our team is available to assist you from 21:00 – 07:00 (EST/EDT) Monday through Friday. During these hours, we are very quick to respond, but the support outside this timeframe may be limited.
Please be informed that we do NOT operate on weekends. However, rest assured that any urgent tickets received during weekends will still be treated as a priority and we will do our best to respond as quickly as possible.
We NEVER ignore any coming messages, whatever and however they are. If you don’t receive our reply, it’s always a delivery problem with email providers: either your email does not reach us, or our reply does not reach you.
In such a scenario, please send your messages directly to email@example.com
Thank you for your understanding and continued support.